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BlackRock Solutions (BRS) supports the investment process through the development, deployment and support of our enterprise investment management platform (Aladdin®), which is utilized by executives, portfolio management, risk management and operations teams. BRS provides strategic advisory and enterprise investment system services for our clients with portfolios totaling over \$20 trillion. Our diverse client base is made up of external institutional asset managers, pensions, insurance companies, banks, and governments around the world. The BRS business is the natural evolution of our long-standing investment in developing sophisticated and highly integrated analytics and systems for managing money. Aladdin Client Engagement is part of the Aladdin Business within BlackRock Solutions. It is responsible for maximizing the value of the Aladdin product through engagement and education and working closely with clients to be their trusted consultant, problem solver, and business partner. This is a client-facing role, and you will be expected to build deep and highly effective partnerships with clients to understand and solve problems. We are seeking someone to bridge institutional client relationship management with expertise in client industry, financial markets, and the Aladdin ecosystem to maximize our value proposition and client outcomes.
Responsibilities
Own and expand relationships with client’s senior management (CIO, CRO, CFO, COO, CTO, Heads of Desks) to understand their business objectives and needs and help them use Aladdin expertise to achieve their firm’s goals
Connect client executives with senior BLK leaders when appropriate to further strengthen the overall relationship and help facilitate opportunities for BLK asset management mandates
Cultivate and mobilize an extensive network of BLK partners across functions to orchestrate holistic, enterprise‑wide solutions tailored to each client’s strategic needs.
Understand the client’s business challenges and propose solutions leveraging Aladdin that drive value and adoption
Assist clients in leveraging Aladdin to its fullest across the entire investment and portfolio lifecycle
Own the commercial success and financial outcomes for clients, including renewals, new product subscriptions, and changes to fee structure
Partner with Business Development and clients to identify upsell / cross-sell opportunities for additional Aladdin products and services, and drive those opportunities to a successful outcome
Ensure client feedback on product is communicated to the Product Managers and work with Product Management and other internal stakeholders to guide and align future development by bringing the voice of the client to the table
Stay updated on industry trends to help your clients stay ahead of changing times and to further embed your standing as a trusted advisor
Engage with clients to define key strategic and tactical initiatives to resolve issues, expand adoption, and embed Aladdin.
Partner with internal value delivery teams to ensure execution from the inception of the project to the realization of the desired future state.
Requirements
7+ years of work experience in financial services or consulting
Undergraduate degree in Business, Economics, Accounting, Finance, or Engineering is preferred
Strong interest in FinTech and financial institutions (Banks and Insurance companies) and/or Asset Management
Strong background in buy-side investment management, risk management, and/or middle-office workflows is preferred
Strong understanding of fixed income and equity securities, markets, and their operational workflows.
Knowledge of alternative investments and their lifecycle is a plus
High level of comfort with complexity (quantitative, technological, process)
Outstanding communication skills and the ability to present complex concepts simply and clearly to varying audiences
Nice-to-haves
Experience with SQL, UNIX, BI Tools (Tableau, PowerBI) or similar tools, and/or Aladdin is a plus
Proficiency with commonly used AI tools (e.g. Copilot, ChatGPT) and CRMs
CFA, FRM, CIMA, or CAIA certification is a plus but not required
Benefits
employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits
strong retirement plan
tuition reimbursement
comprehensive healthcare
support for working parents
Flexible Time Off (FTO)
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all.
Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.
