Customer Support Executive – Immediate Start

Job Title Customer Manager Full time Contract Type Permanent Shift Pattern Work Shift: Days Competitive salary plus benefits Store Management 9 March 2026 At Asda, we want you to find your everything as a Customer Manager , you’ll be the main ambassador for bringing the “Asdaness” in every colleague and lead the store’s service making sure we delight our customers from the car park to the checkout by ensuring however our customers choose to shop, they are having the very best experience through our Service, Back Office, Security and Cleaning Teams. What qualities you’ll need: Engaging and coaching your team to constantly improve routine and process whilst creating a culture of selling with personality, driving pick accuracy and serving our customers with heart and pride to make our service legendary. Passion about CSI and react to customer feedback to create and execute effective action plans. Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up. Experience as Team Leader, Supervisor or Manager in a retail environment. Operational knowledge on retail environment and customer service. Experience developing teams and managing change through leadership and building resilience. Strong customer service focus and positive mindset Flexibility to work a range of shifts, including weekends and evenings. Apply today and find your everything at Asda. Alongside a competitive salary, you\'ll get lots of other great benefits too, including: Colleague discount: Discretionary company bonus scheme Access to an enhanced electric car scheme Free eye test for you and your nominated user Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more Company pension Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. Colleague recognition programme Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas