Enterprise Solutions Account Manager
Job Description:
- Manage a portfolio of customer accounts across the CXO solutions.
- Guide customers through onboarding and implementation by coordinating with delivery teams.
- Drive adoption, overall health, value realization, and renewal readiness.
- Build trust and develop strong relationships across business and technical stakeholders.
- Knowledgeable of key product use cases and expected outcomes.
- Actively engage with customers to calculate ROI derived from Adobe solutions.
- Identify expansion opportunities through product-usage insights and evolving customer needs.
Requirements:
- A minimum of 5 years’ prior customer success, account management, or sales experience from a high-tech (SaaS) company.
- Deep understanding of Marketo, Adobe Analytics, Adobe Target, Adobe Experience Platform, or similar solutions.
- Experience developing strategies on assigned accounts to fully leverage technology solutions.
- Experience leading projects from conception to closure.
- Knowledge of building trusted relationships with executive sponsors and end users.
- Experience running a full sales cycle.
- Strong written and verbal communications.
- Bachelor’s degree or equivalent practical experience.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Sales commission plans
- Annual Incentive Plan (AIP)
