Hualalai Sports Club & Spa - Spa Hostess - Full Time
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat. SPA HOST/ESS (Female) Four Seasons Resort Hualālai is seeking a Spa Host who is passionate about wellness, hospitality, and delivering exceptional guest experiences. As a Spa Host, you are the first and lasting impression of the Hualālai Sports Club & Spa—welcoming guests into a serene, luxurious environment dedicated to relaxation, rejuvenation, and well-being. You will play a key role in creating a seamless and personalized experience, ensuring each guest feels cared for, comfortable, and valued. WHAT YOU’LL DO Create a warm and welcoming environment by greeting every guest with genuine aloha Provide expert knowledge of all spa, fitness, and recreational services to guide and personalize each visit Conduct thoughtful tours and orientations of the Sports Club & Spa facilities Anticipate guest needs and ensure a seamless experience, including timely arrivals for appointments Maintain the highest standards of cleanliness, presentation, and organization across all areas Care for locker rooms, wet areas, lounges, and fitness spaces with attention to detail after each guest use Prepare and present amenities such as aromatherapy towels and refreshments according to Four Seasons standards Ensure all spaces are fully stocked with premium guest supplies and presented impeccably Support daily operations, including opening and closing procedures and facility readiness Share guest feedback with leadership to continuously enhance the experience Contribute to a collaborative team environment focused on excellence and service WHAT TO BRING This position is assigned to the Female locker room area and, due to the privacy and comfort of our guests, requires a Female Host/ess in accordance with applicable law (Bona Fide Occupational Qualification – BFOQ). A passion for luxury hospitality and wellness experiences Strong interpersonal and guest engagement skills Previous spa, fitness, or hospitality experience preferred Attention to detail and commitment to cleanliness and organization Ability to work in a dynamic, fast-paced environment Comfort using computer systems and operational tools Flexibility to work weekends and holidays Required: Valid U.S. work authorization JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: Hourly Rate: $ 24.79 An on-site Physical Therapist 24-hour access to Indoor and Outdoor Gym Holiday, Vacation & Sick pay Robust Benefit Plan Company Match 401K Plan Laundered Employee Uniform Free employee meals prepared by the Four Seasons Culinary ‘Ohana Complimentary stays at Four Seasons Worldwide Training and Development Opportunities Employee Recognition Programs Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us: Facebook: https://www.facebook.com/FourSeasonsResortHualalai Instagram: https://www.instagram.com/fshualalai/ Twitter: https://twitter.com/FSHualalai We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
