HVAC Account Manager

Job Description:

  • Develop an in depth understanding of our residential and commercial product offering.
  • Supporting internal and external customers with technical commercial issues, quoting for light commercial HVAC equipment and supplies.
  • Superior product selection capabilities with the ability to offer alternative solutions to save energy and cost for our customers.
  • Proactive calls to customer base to drive sales and increase margins.
  • Order entry and shipment tracking where necessary.
  • Post-sale support as required.
  • Facilitate product returns and train customers on warranty processing.
  • Other duties as directed.

Requirements:

  • High School Diploma or equivalent
  • 5+ years of commercial HVAC technical knowledge
  • 5+ years of customer service experience
  • Experience supporting the sales team
  • Proficiency in Windows and Microsoft Office software.
  • Strong interpersonal, customer relationship and decision-making skills.
  • Effective and professional communication and organization skills.
  • Strong analytical skills and a positive human relations orientation.

Benefits:

  • Equal Opportunity Employer, including disability / veterans
  • Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check.
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