New Patient Nurse (m/f/d)

<p><strong>About us</strong></p> <p>We are a fast-growing European healthcare company operating at the intersection of medical cannabis, digital health, and regulated healthcare services. With a strong, profitable core business in Europe, centralized group functions (including procurement, finance, supply chain, and quality/regulatory), and a proven operational backbone, we are now building a scalable UK-based clinic and technology platform.</p> <p>Our ambition is to redefine patient access, experience, and outcomes by tightly integrating technology, clinical workflows, and data-driven growth.</p> <h2 id="tasks">Tasks</h2> <p><strong>The Role</strong></p> <p>As New Patient Nurse, you play a vital role in our remote clinical team. You conduct pre-assessment consultations with prospective patients, gather the medical information our consultants need to make safe prescribing decisions, and set the tone for the patient relationship from the very first call.</p> <p>This is an entirely remote, patient-focused role at the heart of how we deliver care: digital-first, multidisciplinary, and built around the patient journey.</p> <p><strong>What you will be doing</strong></p> <ul> <li>Conduct video-based pre-assessment consultations with new patients, gathering detailed medical histories, current medications, and family health backgrounds</li> <li>Assess patient suitability for referral to employer’s specialist consultants and clearly document your clinical reasoning</li> <li>Provide patients with clear, supportive guidance on the onboarding journey and answer their initial questions about treatment with CBMPs</li> <li>Maintain accurate, confidential, and audit-ready patient records in line with NMC standards and our internal governance</li> <li>Collaborate with consultants, prescribing pharmacists, and patient operations to ensure a smooth, safe handover at every stage of the journey</li> <li>Contribute to the continuous improvement of our pre-assessment protocols, scripts, and triage tools</li> <li>Participate in clinical governance, MDT meetings, and CPD-accredited training in medical cannabis</li> <li>Complete a structured induction period comprising observation of MDT meetings and shadowing of specialist consultations before conducting independent pre-assessments</li> <li>Attend MDT meetings as a formal standing obligation, contributing clinical observations from pre-assessments to the multidisciplinary review</li> <li>Screen for safeguarding concerns, patient vulnerability indicators, and capacity issues at the pre-assessment stage, and escalate in line with our safeguarding policy</li> <li>Flag capacity concerns identified during pre-assessment to the specialist consultant as part of the clinical handover, in accordance with the Mental Capacity Act 2005</li> </ul> <h2 id="requirements">Requirements</h2> <p>What we are looking for</p> <p><strong><em>Required</em></strong></p> <ul> <li>Registered Nurse (NMC registered) with a UK-based nursing qualification</li> <li>Minimum 5 years of post-registration clinical experience</li> <li>Commitment to maintaining NMC revalidation in good standing throughout your employment</li> <li>Enhanced DBS check (to be completed prior to commencement of work, required under )</li> <li>Complete mandatory training including safeguarding, medicines management, and information governance modules, before commencing patient-facing duties</li> <li>Report all incidents and significant events through our incident reporting process</li> <li>Comply with all patient confidentiality obligations and information governance requirements as set out in our information governance and confidentiality policies at all times, including after leaving the role</li> <li>Strong clinical assessment, communication, and organisational skills</li> <li>Confidence using digital platforms for remote consultations and clinical documentation</li> <li>A compassionate, patient-centred approach to care and a high standard of professional integrity</li> </ul> <p><strong><em>Preferred</em></strong></p> <ul> <li>Prior experience in telehealth, digital health, or remote-first clinical settings</li> <li>Background in pain management, mental health, neurology, or complex chronic conditions</li> <li>Genuine interest in CBMPs and emerging therapies</li> </ul> <h2 id="benefits">Benefits</h2> <p>What we offer</p> <ul> <li>£40,000 – £50,000 base salary, depending on experience</li> <li>Fully remote role with flexible working hours within our scheduling framework</li> <li>Comprehensive training in CBMPs and our clinical protocols</li> <li>CPD-accredited medical cannabis education and ongoing professional development</li> <li>The opportunity to help shape patient pathways and clinical processes from an early stage</li> </ul> <p>If this resonates, we'd love to hear from you.</p>