Professional Services Technical Consultant

Job Description:

  • Design, develop, maintain, and support account reconciliation and positive pay solutions within the ARP/SMS platform from Fiserv.
  • Work directly with financial institution clients, internal delivery teams, and product stakeholders to deliver reliable mainframe-based solutions that support treasury management operations, exception processing, and reconciliation workflows.
  • Help clients manage critical transaction processing with accuracy, timeliness, and operational stability.
  • Develop, modify, and maintain COBOL applications in an IBM z/OS environment supporting ARP/SMS batch and online processing.
  • Configure and extend ARP/SMS functionality for positive pay reporting, same-day and next-day exception processing, and account reconciliation services.
  • Customize file layouts, control tables, and reconciliation workflows to meet client business requirements for partial and full deposit reconciliation.
  • Troubleshoot and resolve production incidents involving ARP/SMS jobs, CICS transactions, file transfers, and data integrity issues.
  • Optimize COBOL programs, JCL, and DB2 or VSAM access methods to improve online performance and batch efficiency.
  • Create and maintain technical specifications, runbooks, and workflow documentation to support implementation and ongoing production support.
  • Collaborate with clients, internal delivery teams, and product stakeholders to define requirements, validate solutions, and support successful delivery.

Requirements:

  • 5+ years of experience developing and supporting mainframe applications in an IBM z/OS environment using COBOL, JCL, TSO/ISPF, CICS, and VSAM
  • 5+ years of experience working with account reconciliation, positive pay, or treasury management processing in a financial services environment
  • 4+ years of experience troubleshooting production incidents, resolving batch and online processing issues, and supporting data integrity in mainframe systems
  • Experience configuring and supporting ARP/SMS modules, including positive pay exception reporting, reconciliation cycles, file layouts, and control tables
  • Experience using debugging and analysis tools such as Xpediter, InterTest, or similar mainframe diagnostic tools
  • Ability to analyze business requirements and translate them into technical solutions for batch and online processing workflows
  • Bachelor's Degree in Computer Science, Information Systems, or a related field, or equivalent combination of education, related experience and/or military experience

Benefits:

  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.
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