Robotaxi Response Specialist (Day Shift)

<strong>What To Expect<br></strong>We are seeking highly reliable and quick-thinking individuals to join our Robotaxi Incident Response Team for our ride-hailing service, ensuring that all our vehicles are supported through our 24/7 vehicle operations.<br><br>Your responsibilities will include serving as immediate support to on-road incidents involving our autonomous vehicles, ensuring rider safety, conducting basic roadside repairs, assisting first responders, and aiding vehicle recovery operations.<br><br><strong>What You'll Do<br><br></strong><li>Rapidly respond to vehicle incidents in the field</li><li>Log all actions and observations using internal tools and platforms</li><li>Perform basic vehicle service, including swapping a wheel</li><li>Ensure vehicles are returned to operational status efficiently and safely</li><li>Assist riders during active incidents in the field</li><li>Communicate professionally with first responders as needed</li><li>Document and report all cases to ensure system reliability and accountability<br><br><br></li><strong>What You'll Bring<br><br></strong><li>Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities</li><li>Excellent problem-solving and communication abilities, troubleshoot issues effectively, and develop timely solutions with incident responses</li><li>Ability to remain calm under pressure and follow basic protocols</li><li>Learn basic vehicle repairs to ensure the safety of our vehicles and customers</li><li>Flexibility to work in shifts, possibly including nights and weekends</li><li>Ability to lift 50+ pounds</li><li>Valid driver’s license required<br><br><br></li><strong>Benefits<br></strong><strong>Compensation and Benefits<br></strong>Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:<br><br><ul><ul><li> Medical plans > plan options with $0 payroll deduction</li><li> Family-building, fertility, adoption and surrogacy benefits</li><li> Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution</li><li> Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA</li><li> Healthcare and Dependent Care Flexible Spending Accounts (FSA)</li><li> 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits</li><li> Company paid Basic Life, AD&D</li><li> Short-term and long-term disability insurance (90 day waiting period)</li><li> Employee Assistance Program</li><li> Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays</li><li> Back-up childcare and parenting support resources</li><li> Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance</li><li> Weight Loss and Tobacco Cessation Programs</li><li> Tesla Babies program</li><li> Commuter benefits</li><li> Employee discounts and perks program</li></ul></ul>

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