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Sales Representative (Call Center & Field – Hybrid)
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Unified CX Solutions is a growing customer experience, sales, and marketing organization supporting service providers across Canada and the United States. We specialize in customer acquisition, care, and field engagement — driving growth through outsourced sales, support, and field marketing programs.
As we expand our operations, we are looking for motivated individuals who are comfortable working in a hybrid environment - combining work-from-home call center responsibilities with field-based customer engagement.
About the Role
This is a hybrid sales position where you will split your time between:
Working from home handling inbound and outbound sales calls
Working in the field conducting door-to-door customer engagement
You will generate leads in person, follow up with prospects by phone, and support customers through the early stages of the sales process.
Work Structure
Remote (work-from-home) for:
Inbound customer inquiries
Outbound follow-up and existing customer sales calls
Field work in:
Tillsonburg
Ingersoll
What you’ll be doing
Conduct door-to-door outreach in assigned neighborhoods
Speak with homeowners and introduce available services
Promote products and explain key benefits
Generate and submit qualified leads
Provide pricing information and general quotations
Maintain and track lead activity and performance
Follow up with leads through outbound calls
Handle inbound inquiries from interested customers
Conduct outbound upgrade calls to existing customer
Requirements
Must have a reliable work-from-home setup:
High-speed internet
Quiet, professional environment for calls
Must have a valid driver’s license and reliable vehicle
Must be able to travel regularly to Tillsonburg and Ingersoll
What we’re looking for
Strong communication skills (in-person and over the phone)
Comfortable speaking with customers face-to-face
Confident, outgoing, and self-motivated
Ability to work independently and manage time effectively
Reliable, professional, and results-driven
Experience that helps
Sales or customer service experience
Call center or outbound calling experience
Any customer-facing role
What you can expect
Competitive base pay + performance incentives
Health and Dental Benefits
Flexible hybrid work structure
Ongoing coaching and support
Opportunity to grow within a scaling organization
Hands-on experience across both field and call center sales
Additional Details
Training expected to begin early to mid-May
Field work rollout mid to late May (weather permitting)
Schedule includes a mix of daytime, evening, and weekend hours
