<h3><strong style="color: rgb(107, 36, 178);">Salesforce Delivery Manager </strong></h3><div><br></div><div><strong style="color: rgb(107, 36, 178);">Location: United States - </strong><em style="color: rgb(107, 36, 178);">we are fully remote!</em></div><div><br></div><div><strong style="color: rgb(107, 36, 178);">Summary</strong></div><div><br></div><div><span style="color: rgb(107, 36, 178); background-color: transparent;">Thunder’s Account Delivery Manager (DM) serves as the delivery-side owner of customer outcomes, operating as the “CEO of the project”, and is accountable for ensuring that delivery strengthens account health, protects executive trust, and produces measurable business value.</span></div><div><br></div><div><span style="color: rgb(107, 36, 178); background-color: transparent;">While Project Managers focus on day-to-day execution, the DM operates at a higher altitude — connecting delivery decisions to account impact and long-term value realization. Our ideal DM candidate brings deep Salesforce experience, enjoys the variety of work that comes with this function, and brings a seasoned eye for account health, accuracy in scope, and a lens for expanding relationships with existing customers. </span></div><div><br></div><div><span style="color: rgb(107, 36, 178); background-color: transparent;">As Thunder is just shy of six years since our inception, we welcome candidates who bring an entrepreneurial spirit, an appetite for growth, and a desire to make their mark on our growing organization.</span></div><div><br></div><div><strong style="color: rgb(107, 36, 178); background-color: transparent;">Job Responsibilities </strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Growth & Expansion</strong><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Identify emerging customer pain points and map them to expansion opportunities</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Partner with sales and delivery leadership to advance pipeline</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Track and update outcomes continuously throughout delivery</span></li></ul></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Delivery & Scope Integrity</strong><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Ensure projects are delivered on time, within scope, and at target margin</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Confirm customer readiness and clearly defined outcomes before work begins</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Monitor burn vs. progress and intervene early on risk</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Uphold scope integrity and governance discipline throughout</span></li></ul></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Value Realization & Risk Governance</strong><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Define success metrics and track customer baseline vs. target KPIs</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Lead business value workshops and Value Tree discussions</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Surface delivery risks early and own mitigation plans through execution</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Validate that scope and execution remain aligned to promised outcomes</span></li></ul></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Account Health & Executive Confidence</strong><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Monitor stakeholder sentiment and its impact on executive trust</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Participate in executive updates and account health reporting</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Think beyond the project plan to broader account impact</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Leave every account stronger than you found it</span></li></ul></li></ul><div><br></div><div><strong style="color: rgb(107, 36, 178); background-color: transparent;">Qualifications</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">5+ years’ implementation/delivery consulting experience within the Salesforce consulting partner ecosystem</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Successful track record serving as overall engagement lead for Salesforce implementations, with a significant understanding of the Salesforce ecosystem </span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Ability to align with executives and understand how the project supports customer’s overarching company goals </span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">A keen eye for risk management before and during engagements, as well as for recognizing opportunities for revenue expansion with existing customers </span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Strong executive presence to appropriately manage through difficult conversations, taking a proactive approach to problem-solving</span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Effectively facilitates meetings and relationships with key stakeholders and demonstrates consensus-building skills </span></li><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Willingness to travel (potential for travel in a presales or delivery capacity) </span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Preferred: At least 2 Active Salesforce Certifications</strong><ul><li class=""><span style="background-color: transparent; color: rgb(107, 36, 178);">Willingness to achieve additional certifications on emerging technologies as required per role</span></li></ul></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Why Thunder? Because You Deserve More Than Just a Job.</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">A Culture of Builders</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Forge Your Own Path</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Perks In Store for You:</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Comprehensive Benefits with Sequoia </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Ownership & Impact</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. </span><em style="background-color: transparent; color: rgb(107, 36, 178);">Come make your mark!</em></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Level Up Your Career </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Work from anywhere (well, almost 😉) </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">- Enjoy the freedom of remote work, flexible PTO (</span><strong style="background-color: transparent; color: rgb(107, 36, 178);"><em>with a 2-week minimum!</em></strong><span style="background-color: transparent; color: rgb(107, 36, 178);">), and generous leave policies - because the best work happens where you’re happiest.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">People-First Flexibility </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.</span></li></ul><div> </div>
