<h3><strong style="color: rgb(107, 36, 178);">Salesforce Training Specialist</strong></h3><div><br></div><div><strong style="color: rgb(107, 36, 178);">Location: United States - </strong><em style="color: rgb(107, 36, 178);">we are fully remote!</em></div><div><br></div><div><span style="color: rgb(107, 36, 178);">As a Trainer at Thunder, you will play a critical role in driving successful user adoption following the implementation of new </span><strong style="color: rgb(107, 36, 178);">Salesforce + AWS solutions</strong><span style="color: rgb(107, 36, 178);">. You’ll be responsible for designing and delivering engaging, customized training programs — from end-user enablement to Train-the-Trainer models — to help our clients confidently leverage new tools and processes.</span></div><div><br></div><div><span style="color: rgb(107, 36, 178);">You’ll work closely with cross-functional teams and client stakeholders to deliver scalable, creative training and change management experiences that support enterprise transformation. Your work will begin with a deep understanding of the impacted user groups, including their current tools, processes, and pain points. From there, you'll assess the future-state changes introduced by the new Salesforce and/or AWS solution, clearly articulating the benefits and rationale for these changes. Based on this insight, you'll develop and execute a customized enablement and change management strategy designed to guide users smoothly through the transition.</span></div><div><br></div><div><strong style="color: rgb(107, 36, 178);">Responsibilities:</strong></div><ul><li class=""><span style="color: rgb(107, 36, 178);">Design and deliver end-user training programs specifically tailored for customers following the implementation of Salesforce, AWS, or other related systems</span></li><li class=""><span style="color: rgb(107, 36, 178);">Facilitate virtual and/or live training sessions and readiness activities, providing hands-on coaching and support during and after training sessions</span></li><li class=""><span style="color: rgb(107, 36, 178);">Conduct needs analysis for each client to customize training content to their specific use-case and user profile</span></li><li class=""><span style="color: rgb(107, 36, 178);">Develop engaging training materials, including user guides, tip sheets and quick reference guides, tutorials, and video content, to support the learning process</span></li><li class=""><span style="color: rgb(107, 36, 178);">Lead or contribute to Organizational Change Management (OCM) efforts, including stakeholder alignment, readiness assessments, and change agent enablement</span></li><li class=""><span style="color: rgb(107, 36, 178);">Maintain clear communication and collaboration with internal Thunder teams and client business leads throughout the lifecycle of training development</span></li><li class=""><span style="color: rgb(107, 36, 178);">Evaluate training effectiveness through weekly touchpoints and feedback survey data; iterate and adapt approaches accordingly</span></li><li class=""><span style="color: rgb(107, 36, 178);">Develop and maintain a repository of training resources and documentation for ongoing client support</span></li><li class=""><span style="color: rgb(107, 36, 178);">Maintain a deep understanding of Salesforce and AWS capabilities, features, and best practices, incorporating the latest into training modules</span></li></ul><div><br></div><div><strong style="color: rgb(107, 36, 178);">Qualifications</strong><span style="color: rgb(107, 36, 178);">:</span></div><ul><li class=""><span style="color: rgb(107, 36, 178);">2–3+ years of experience designing and delivering Salesforce and/or AWS end-user training at a consulting firm, with a strong focus on developing engaging eLearning modules and digital enablement content</span></li><li class=""><span style="color: rgb(107, 36, 178);">Deep familiarity with Salesforce and its core clouds (Sales, Service, Experience), as well as Amazon Connect, Field Service and/or Revenue Cloud </span><em style="color: rgb(107, 36, 178);">(preferred)</em></li><li class=""><span style="color: rgb(107, 36, 178);">Experience training on Agentforce or other AI platforms (</span><em style="color: rgb(107, 36, 178);">highly desirable)</em></li><li class=""><span style="color: rgb(107, 36, 178);">Experience with video editing tools, virtual meeting platforms, and curriculum development tools </span><em style="color: rgb(107, 36, 178);">(preferably Google Suite, Camtasia, Articulate, Audiate, Canva, Microsoft Teams, Zoom, Google Meet, and Mural).</em></li><li class=""><span style="color: rgb(107, 36, 178);">Strong presentation and communication skills, with an emphasis on clarity and engagement</span></li><li class=""><span style="color: rgb(107, 36, 178);">Ability to develop clear, concise, and user-friendly training materials</span></li><li class=""><span style="color: rgb(107, 36, 178);">Excellent organizational skills and ability to manage multiple training schedules and projects at the same time</span></li><li class=""><span style="color: rgb(107, 36, 178);">Apparent creativity and a knack for making the complex seem simple</span></li><li class=""><span style="color: rgb(107, 36, 178);">Relevant Salesforce or AWS certifications preferred</span></li><li class=""><span style="color: rgb(107, 36, 178);">Bachelor’s degree in a relevant field or equivalent practical experience</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Why Thunder? Because You Deserve More Than Just a Job.</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">A Culture of Builders</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Forge Your Own Path</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(107, 36, 178);">Perks In Store for You:</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Comprehensive Benefits with Sequoia </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Ownership & Impact</strong><span style="background-color: transparent; color: rgb(107, 36, 178);"> – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. </span><em style="background-color: transparent; color: rgb(107, 36, 178);">Come make your mark!</em></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Level Up Your Career </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">Work from anywhere (well, almost 😉) </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">- Enjoy the freedom of remote work, flexible PTO (</span><strong style="background-color: transparent; color: rgb(107, 36, 178);"><em>with a 2-week minimum!</em></strong><span style="background-color: transparent; color: rgb(107, 36, 178);">), and generous leave policies - because the best work happens where you’re happiest.</span></li><li class=""><strong style="background-color: transparent; color: rgb(107, 36, 178);">People-First Flexibility </strong><span style="background-color: transparent; color: rgb(107, 36, 178);">– We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.</span></li></ul><div> </div>
