Senior Ecommerce Manager

May 27, 2026

Are you a commercially driven ecommerce professional ready to take ownership of a high‑impact role? Do you thrive in a fast‑paced digital environment where trading performance, customer experience and continuous optimisation are at the heart of everything you do? If you’re looking for a role that blends hands‑on trading, strategic influence and technical capability — this could be your next step.We’re expanding rapidly across the UK, and we’re looking for a Senior Ecommerce Manager to lead trading across all BiGDUG brands and sites. You’ll be responsible for driving online revenue, optimising the customer journey, and delivering a best‑in‑class ecommerce experience — all while working closely with marketing, category and development teams to shape our digital future.This is a fantastic opportunity to own the trading strategy, lead on‑site optimisation, and play a key role in delivering ambitious growth plans.<div></div><h2>What you’ll be doing</h2><h3>Ecommerce Trading & Growth</h3><ul><li>Lead day‑to‑day ecommerce trading across all brands and sites, driving revenue, conversion and customer experience.</li><li>Own the trading calendar — promotions, content updates, product ranging and seasonal activity.</li><li>Monitor key KPIs (revenue, conversion, AOV, traffic) and take proactive action to protect performance.</li><li>Ensure pricing, messaging and promotional activity are aligned across all channels.</li></ul><h3>On‑Site Experience & Merchandising</h3><ul><li>Lead visual merchandising across UK sites, optimising category layouts, product sequencing and promotional placements.</li><li>Oversee content publishing, ensuring product pages and landing pages meet brand and UX standards.</li><li>Work with category teams to analyse product performance and optimise category strategy.</li></ul><h3>CRO, UX & Innovation</h3><ul><li>Drive a continuous CRO programme using A/B testing, heatmaps and user insights.</li><li>Identify opportunities to improve the customer journey and unlock incremental revenue.</li><li>Partner with marketing to ensure campaigns convert effectively across digital touchpoints.</li></ul><h3>Technical & Platform Management</h3><ul><li>Work with developers on site enhancements, feature releases and technical fixes.</li><li>Oversee tag management (GTM) and ensure accurate tracking across key events.</li><li>Support SEO through technical optimisation and site performance improvements.</li></ul><div></div><h2>What we’re looking for</h2><ul><li>Strong experience in senior ecommerce trading or management.</li><li>Proven track record of delivering online revenue growth.</li><li>Hands‑on experience with ecommerce platforms and on‑site merchandising.</li><li>Confident using GA4 and data to drive commercial decisions.</li><li>Understanding of SEO, CRO and UX best practice.</li><li>Strong project management and stakeholder communication skills.</li><li>Familiarity with GTM, tracking and personalisation tools.</li></ul><div></div><h2>What we can offer you</h2><ul><li>Company bonus scheme</li><li>Workplace pension contribution</li><li>Salary extras</li><li>Your birthday off</li><li>Opportunities to grow, develop and influence the future of our ecommerce function</li></ul>If you’re ready to take ownership, drive performance and play a key role in a fast‑growing digital team, we’d love to hear from you.<div></div>

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