<p style="text-align:left"><b><span class="emphasis">Who We Are</span></b></p><p style="text-align:left"><span>At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.</span></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span class="emphasis">The Role</span></b></p><p><b>Who We Are</b></p><p></p><p>At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.</p><p></p><p></p><p>Join us as a Site Reliability Engineer (SRE) and embark on an exciting journey of ensuring reliability, resiliency, and innovation in our information systems and ecosystems. As an SRE at Kyndryl, you'll be at the forefront of driving continuous improvement and delivering exceptional service to our customers. </p><p></p><p>Your role goes beyond traditional engineering, as you'll have the opportunity to analyze business needs, tackle complex problems, and provide strategic advice and designs. You'll be involved in every stage of the software lifecycle, from building and testing to deploying changes and maintaining robust systems.<br><br>We're looking for a true visionary who can think strategically and help shape the future of our services. Your expertise in building trusted relationships with customers and partnering with them for success will be instrumental in driving our growth.<br><br>As an SRE, you'll have the unique opportunity to work on end-to-end services, spanning customer sites and platforms. Collaboration and proactivity are key as you work alongside a talented team of professionals, eager to make a difference. You'll embrace an entrepreneurial mindset, taking ownership of your responsibilities and constantly seeking innovative solutions.<br><br>With an unwavering focus on quality, robustness, and security, you'll be a driving force in implementing cutting-edge tools that enhance our operations, improve reliability, and gather valuable feedback on our platforms. Your ability to identify and mitigate common operational issues will play a crucial role in delivering seamless experiences to our customers.<br><br>If you're passionate about pushing the boundaries of technology, thrive in a collaborative environment, and are motivated by the opportunity to shape the future of reliability engineering, then we want to hear from you. Join our team and be part of a dynamic and forward-thinking organization that values innovation and excellence in everything we do.<br><br>Your Future at Kyndryl<br>Kyndryl has a global footprint, which means that as a Site Reliability Engineer at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.</p><p style="text-align:inherit"></p><p style="text-align:left"><span><span>Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of </span></span><span><span>vaccination</span></span><span><span> to align with their respective COVID-19 </span></span><span><span>vaccination</span></span><span><span><span><span><span><span><span><span><span><span><span><span><span class="WIW2"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> policies. </span></span></span></span></span></span></span></span></span></span></span></span> Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.</span></span></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span class="emphasis">Who You Are</span></b></p><p><b>Why Kyndryl:</b></p><p>We’re a purpose-driven company committed to innovation and empowering our people. Here, your work contributes to meaningful outcomes for clients and communities.</p><p></p><p><b>Your Future at Kyndryl </b></p><p>Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.</p><p></p><p>You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.</p><p><br><b>Required Skills and Experience</b></p><p><br><b>*Must be in Ohio / Client Facing*</b></p><p><br>•10+ years of experience in operational management, including incident management and escalations<br>•Experience with design and implementation of application monitoring to ensure reliability and performance meets or exceeds business goals<br>•Experience implementing strategies to cap operations load and to handle overflow using appropriate tooling and metrics; defining service level indicators and objectives in collaboration with stakeholders, business, development, DevSecOps and Operations teams<br>•Solution and design experience in an enterprise environment: Windows server, Linux server (RHEL is preferred), UNIX (AIX, Solaris), •Windows server, storage, and Hyperscaler Cloud (AWS, Azure, Google Cloud Platform); public cloud platforms such as AWS, OpenShift, Azure or GCP<br>•Experience working with Data format and Scripting languages JSON, YAML, Bash and/or PowerShell<br><br><b>Preferred Skills and Experience</b><br><br>•BS degree in Computer Science, Engineering, or other highly technical, scientific discipline<br>•Expertise with Ansible, Terraform, and Python<br>•Experience with distributed technologies as well as dynamic resource management frameworks such as Kubernetes<br>•Expertise in leveraging open-source tooling such as Prometheus, Grafana, or Loki</p><p></p><p>The compensation range for the position in the U.S. is -$161,520 to $290,760based on a full-time schedule.<span> </span></p><p>Your actual compensation may vary depending on your geography, job-related skills and experience.<span> </span>For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.</p><p></p><p>There is a different applicable compensation range for the following work locations:</p><p>California (San Francisco Bay Area):$193,920 to $348,840 </p><p>California (All Other):$177,720 to $319,800 </p><p>Colorado:<span> </span>$161,520 to $290,760 </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Massachusetts$161,520</span> to $319,800 </p><p>New York City:<span> </span>$193,920 to $348,840 </p><p>Washington:<span> </span>$177,720 to $319,800 </p><p>Washington DC:$177,720 to $319,800 </p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span></p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. </p><p></p><p>This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.</p><p></p><p>Applications will be accepted on a rolling basis.</p><p><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank" rel="noopener noreferrer">Know Your Rights: Workplace Discrimination is Illegal</a><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span></p><p> <a href="https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank" rel="noopener noreferrer">Pay Transparency Nondiscrimination Provision</a><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span class="emphasis">Being You</span></b></p><p style="text-align:left"><span>Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.</span></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span class="emphasis">What You Can Expect</span></b></p><p style="text-align:left"><span>With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee <span class="WIW2"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">learning programs</span></span> give you access to the best learning in the industry to receive certifications, <span class="WIW2"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">including Microsoft,</span></span> Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.</span></p><p></p><p><span class="emphasis"><b>Get Referred!</b></span><br><span>If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.</span><br> </p>