Traveling Support Technician I

Job Description:

• Responsible for meeting daily service repair needs and driving customer satisfaction.
• Required to travel to locations in need of additional field support; work locations will change with the needs of the business.
• Troubleshoots, services, installs (deploys), and repairs Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment at customer sites.
• Documents all inspections, maintenance, repair work, and submits paperwork on a timely basis.
• Maintains field service log and filing system to properly initiate, organize, and maintain all field service and job files until work is completed.

Requirements:

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).
• Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
• Excellent communications skills and strong orientation for customer focus and teamwork.
• Must be responsive to all customer issues at all times.
• Must be willing & able to travel at short notice.

Benefits:

• Excellent training and opportunities for career growth across the business, both locally and globally.
• Inclusive environment with strong leadership and a focus on safety and wellbeing.
• Flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.